How to Prepare for Your Visit
Make a list of any questions you want to ask our Doctors of Physical Therapy. Write down key information about your medical history and chief complaint.
Bring any labs, images, or reports you may have from another provider. Wear clothing that allows us to access the entire upper or lower quarter based on pain location. Do not wear clothes that do not stretch.
For spinal issues, sports bras or tank tops for female patients help us visualize and palpate the spine during your exam.
What to Expect During Your First Visit
A comprehensive health history and subjective questioning will be performed to completely understand your chief complaint and overall health status.
We will ask questions about your home, work, and recreational activities to better understand your life so that we can accomplish your goals.
A thorough physical examination will be performed of the entire upper or lower quarter. This includes observation, functional assessment, range of motion, and strength testing.
Our Doctors of Physical Therapy will also perform structural differentiation, palpation, and joint testing.
After explaining your movement diagnosis, we will begin treatment. This includes hands-on orthopedic manual therapy, active self-treatments, and education on your plan of care.
What to Expect During Care
Your plan of care will be individualized to your needs. Our providers will engage in a shared decision with you to establish the appropriate frequency and duration of your visits.
Once a mutual agreement is made, we ask that you adhere to this plan. Missed visits will only decrease or delay your success with conservative care.
Our providers will work hard to find a method for you to self-cope via a home exercise program. We ask that you utilize this tool as a symptom modifier.
Progress notes will be performed intermittently to re-assess your baseline measurements for improvement. We will modify your plan accordingly as you heal.
What to Expect After Care
Continue to utilize your self-coping activities and home exercise program on an as-needed basis. Intermittent booster sessions throughout the year are also highly beneficial.
Best evidence recommends all patients return for an annual physical therapy examination. We use this time to re-assess and provide education for healthy aging.
We encourage all of our patients to use their time for a full body exercise routine. Maintaining a healthy lifestyle is the best way to prevent future injuries.
Billing & Insurance
We make your experience simple – including billing. Here is how we handle the process.
Benefit Verification
First, we verify your benefits for you. This allows us to know exactly how much your copay for physical therapy will be before we begin.
Copay Collection
We will collect the copay on or prior to the date of service. This payment is then applied directly to your account.
Claim Submission
We submit the claim to your insurance provider. It can take around forty-five days for the insurance company to process a claim.
Claim Review
Once a claim has been processed, we review the claim in detail. We will let you know if you have a remaining balance or a refund coming your way.
Common Questions
Referral Requirements
You can be seen by our Doctors of Physical Therapy without a referral. However, your insurance policy may require a referral or may limit you to in-network providers.
Wellness and recovery services do not require a referral.
Accepted Health Care Plans
Update coming soon.